Get ready for guests

Written By Natalia Swarz

Once we are all set, let’s get ready to receive our guests.

Please make sure all benefits are ready upon the guest’s arrival. It is very important that the guests don’t have to ask for them and that your team and staff is well trained: they know what the Club is about, and they know all the perks offered.

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Natalia Swarz

Natalia was born & raised in Cali, Colombia - a city where summer is endless and golden hour lasts forever - and is now based in Madrid. She is the founder of Hôtel Weekend.

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